Privacybeleid

Disclaimer and Privacy Statement

Accessing and using this site means that the user has taken note of the conditions below, understands them, agrees to them and is bound by them:

Information on this website

Gildeprint takes the utmost care in ensuring the reliability and timeliness of the information on this website. However, inaccuracies and incompleteness in the displayed information may occur. Gildeprint disclaims any form of liability for imperfections or inaccuracies in the information displayed on or via this site. Gildeprint reserves the right to modify the content of the information on the website.

Functioning of this website

Gildeprint does not guarantee the error-free operation or uninterrupted accessibility of this website or the services it offers electronically. Gildeprint is not liable for damage resulting from inaccuracies or incompleteness in the information and services offered.

References and hyperlinks

References to or hyperlinks with other websites are for the user’s information only. Gildeprint accepts no responsibility for the content of internet sites to which or from which a hyperlink or otherwise is referred.

Viruses

Gildeprint does not guarantee that the information, software, references or hyperlinks accessible via this website are free from viruses or similar harmful components.

Privacy

Your privacy is essential to us

This privacy statement (hereinafter referred to as “Privacy Statement”) applies among other things to (i) our website https://www.gildeprint.nl (hereinafter referred to as the “Website”) and (ii) all (commercial) relationships between Gildeprint and its customers, prospects and business partners (iii) when visiting the building/location (iv) when visiting trade fairs.

This Privacy Statement contains information about the personal data that Gildeprint collects, as well as about the way in which Gildeprint uses and processes this personal data.

Gildeprint wishes to emphasize that it always attempts to act in accordance with the “Privacy Legislation” with regard to the processing of personal data, (ii) EU Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46. Visiting the Website, using the services of Gildeprint, subscribing to the newsletter, registering for an event, in other words any form of communication with Gildeprint implies your express consent (by providing your personal data) to the Privacy Statement and thus to the way in which Gildeprint collects, uses and processes your personal data.

Please read this Privacy Statement in conjunction with the legal disclaimer and cookie policy of Gildeprint.

Types of personal data

Gildeprint may collect and process the following personal data:

• Name
• First name
• Gender
• Date of birth
• Address details
• Email address
• Telephone number (landline and/or mobile)
• Bank account number
• Account name
• Password
• Customer number
• Communication preference
• Login details
• Geographic data
• Social media profile

Gildeprint also automatically collects anonymous information regarding your use of the Website. For example, Gildeprint will automatically log which parts of the Website you visit, which web browser you use, which website you visited when you accessed the Website.

Method of collecting personal data

This personal data is collected during or in the context of:

• Visit to the Website
• Visit to the location
• Subscribing to the newsletter
• Registration for webinars, events, seminars, demos etc.
• A collaboration with Gildeprint
• Communication/correspondence with and from Gildeprint
• The exchange of business cards

The personal data collected by Gildeprint is thus expressly and voluntarily provided by you.

Providing certain personal data is (sometimes) a condition for being able to enjoy certain services (e.g. to gain access to certain parts of the Website, to subscribe to newsletters, to participate in certain activities and events). This indicates which data is mandatory to fill in and which is optional.

Use of personal data

Gildeprint may use your personal data for the following purposes:

• Follow-up after a meeting
• The execution of an agreement with Gildeprint (including follow-up)
• Answering questions (whether or not asked via contact form)
• Follow-up after visiting the website
• Optimizing the quality, management and content of the Website
• Conducting customer satisfaction surveys and other market research
• Sending newsletters
• Sending targeted marketing and advertising, updates and promotional offers based on your communication preference and – where applicable – based on your explicit consent
• Administrative purposes
• Accounting purposes
• Registering visitors to the location

The processing takes place on the following legal grounds, as the case may be:

• You have given consent for the processing of your personal data for one or more specific purposes
• The processing is necessary for the execution of the agreement with Gildeprint or to take measures at your request before concluding an agreement
• The processing is necessary to comply with a legal obligation that rests on Gildeprint
• The processing is necessary to protect your vital interests or those of another natural person
• The processing is necessary for the performance of a task in the public interest
• The processing is necessary for the purposes of the legitimate interests of Gildeprint or of a third party, except where your interests or fundamental rights and freedoms that require the protection of personal data outweigh those interests (especially when you are a minor)

Disclosure of personal data to third parties

Gildeprint will not disclose your personal data to third parties, unless when it is necessary in the context of the execution of the agreement and its optimization (such as but not limited to Gildeprint partners). In this context, your personal data may be disclosed to suppliers with whom we work, finishers, financial institutions, cloud partners, transport partners, service providers, etc.

If it is necessary for Gildeprint to disclose your personal data to third parties in this context, the relevant third party is obliged to use your personal data in accordance with the provisions of this Privacy Statement.

Notwithstanding the foregoing, it is however possible that Gildeprint discloses your personal data:

• To the competent authorities (i) when Gildeprint is obliged to do so on the basis of the law or in the context of legal or future legal proceedings and (ii) to safeguard and defend the rights of Gildeprint.
• When Gildeprint or almost all of its assets is acquired by a third party, in which case your personal data that Gildeprint has collected will be one of the transferred assets.

In all other cases, Gildeprint will not sell, rent or pass on your personal data to third parties, unless when it (i) has obtained your consent for this and (ii) has concluded a data processing agreement with the relevant third party, which contains the necessary guarantees regarding confidentiality and privacy-compliant treatment of your personal data.

Cross-border processing of personal data

Any transfer of personal data outside the European Economic Area (EEA) to a recipient who has his residence or registered office in a country that does not fall under an adequacy decision issued by the European Commission, will be governed by provisions of a data transfer agreement, which will either (i) contain the standard contractual clauses as determined in the ‘Decision of the European Commission of 5 February 2010 (Decision 2010/87/EC)’, or (ii) provide appropriate safeguards through any other mechanism under the Privacy Legislation or any other regulation concerning the processing of personal data.

Storage of personal data

Unless a longer retention period is required or justified (i) by law or (ii) by compliance with another legal obligation, Gildeprint only retains your personal data for the period necessary to achieve and fulfill the purposes, as described in this Privacy Statement under ‘Use of personal data’.

Your privacy rights

In the context of the processing of your personal data, you have the following privacy rights:

• Right of access to your personal data
• Right to rectification, completion or update of your personal data
• Right to erasure of your personal data (‘right to be forgotten’) (Gildeprint points out in this context that certain services will no longer be accessible or can be provided if you delete or have certain necessary personal data deleted)
• Right to restriction of the processing of your personal data
• Right to portability of your personal data
• Right to object to the processing of your personal data

When you wish to exercise your privacy rights, please contact info@gildeprint.nl or fill in the form for exercising your privacy rights and send it to Gildeprint via email or by post. To verify your identity, an identity card and/or registration at reception will be required.

You can in principle exercise these rights free of charge via the above-mentioned form. Moreover, you can always verify, update and/or change your personal data that you had to provide when creating your account via your account.

If you no longer wish to receive newsletters or information about the services of Gildeprint, you can unsubscribe at any time by clicking on the “unsubscribe” button, as provided at the bottom of each email from Gildeprint.

Security of personal data

Gildeprint commits to taking appropriate and reasonable physical, technological and organizational security measures with a view to preventing (i) unauthorized or unlawful access to your personal data, as well as (ii) loss, misuse or alteration of your personal data.

Gildeprint will store all personal data it has collected [in the cloud, onsite, etc.].

Notwithstanding (i) the security policy of Gildeprint, (ii) the checks it carries out and (iii) the actions it takes in this context, an infallible level of security cannot be guaranteed. No method of transfer or transmission via the internet nor any method of electronic storage is 100% secure, so that Gildeprint cannot guarantee absolute security in this context.

Finally, the security of your account will also depend on the confidentiality of your password and other account information. Gildeprint will never ask for your password nor will you be required to disclose it yourself. If you have disclosed your password to a third party, this third party will gain access to your account and your personal data via your password. In that case, you yourself are liable for the actions taken through the use made of your account. Gildeprint therefore strongly recommends that you change your password immediately when you find that someone has access to your account, and immediately contact Gildeprint.

Update Privacy Statement

Gildeprint is entitled to update this Privacy Statement by placing a new version on the Website. In this context, it is highly recommended to regularly consult the Website and the relevant page on which the Privacy Statement is displayed, to be sure that you are aware of any changes.

References to other websites

The Website may contain hyperlinks to other websites. When you click on one of these links, you may go to another website or internet resource that could consciously or via cookies or other technologies collect information about you. Gildeprint bears no responsibility, liability or control over these other websites or internet resources, nor over their collection, use and dissemination of your personal data. You must check the privacy policy of these other websites and internet resources yourself in order to be able to judge whether they act in accordance with the Privacy Legislation.

Contact Gildeprint

If you have questions about the Privacy Statement or about the way in which Gildeprint collects, uses or processes your personal data, please contact us:

Via email: info@gildeprint.nl
Via post: Euregioweg 237, 7532 SM Enschede

If you are dissatisfied with the way Gildeprint has handled these questions or comments or if you have any complaints about the way Gildeprint collects, uses or processes your data, you can file a complaint with the Privacy Commission.

Cookie Policy

What are cookies?

Cookies are small text files that are stored on the computer or other device during a visit to a website. Cookies are usually used to make websites function optimally, to track the actions of visitors to the website, to save login details, etc. There are different types of cookies that can be distinguished according to their origin, function and lifespan. More information about the types of cookies can be found at www.allaboutcookies.org.

What are cookies used for?

Gildeprint uses cookies to:

• improve the use and functionalities of its website
• analyze how users use the website and to compile statistics

What types of cookies do we use?

Necessary cookies enable users to navigate a website and use the features of the website.

Performance cookies collect data about the use of a website such as the number of visitors, the time visitors spend on a web page and error messages. We use among others Google Analytics (ensures the collection of anonymous data about the use of our website and the compilation of visitor statistics – How Google uses data when you use sites or apps of our partners).

Functional cookies increase the user-friendliness of a website by remembering your choices (e.g. language preferences, region, login).

How can you manage your cookies?

Thanks to advertising, you can visit most websites for free. This makes the advertisements better tailored to your interests. If you turn off cookies, you will still see advertisements, only they will no longer be tailored to your preferences. Moreover, you will have to re-enter any login details (password, username) each time if you disable the cookies that remember your preferences.

Most browsers automatically accept cookies. You can set your browser to warn you before a cookie is placed or to refuse cookies. More information about how you can set your browser can be found via the ‘Help’ button on your browser or via the following links:

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari

If you use different devices to visit this website, you should ensure that your cookie preference is set on the browser of each device. More information about managing cookies can be found at https://www.allaboutcookies.org/manage-cookies/.